Warranty Terms
Every laptop sold by Kartik Computers comes with industry-leading warranty coverage so you can buy with complete confidence.
Full parts + service coverage for the first 3 months from your date of purchase. Zero cost — no surprises.
What's covered
- Hardware defects and manufacturing faults
- Screen issues (dead pixels, backlight failure)
- Keyboard and trackpad malfunctions
- Battery replacement (if faulty at time of purchase)
- Port and connectivity failures
- Motherboard defects
- RAM and storage failures
Complete parts + service coverage extended for a full 6 months. Available as a flexible upgrade option for only +₹1,900.
What's covered
- Free replacement parts for 6 full months
- Free labour and service charges for 6 full months
- Full hardware and screen defect coverage
- Complete keyboard, mousepad & port testing
Complete parts + service coverage extended for a full 12 months. Available as a premium upgrade for only +₹3,800.
What's covered
- Free replacement parts for 1 full year
- Free labour and service charges for 1 full year
- Full coverage on screen, motherboard, and keyboard
- Battery replacement included if health drops below 80%
After 3 months, your labour/service charges remain FREE for a full year from purchase. You only pay for replacement parts if needed.
What's included (months 4–12)
- Free diagnosis and inspection
- Free labour / service charges on all repairs
- Software troubleshooting and OS reinstallation
- Cleaning and maintenance service
- Driver and firmware updates
Warranty Timeline at a Glance
Day 1 – Month 3
Full Coverage
Parts + service both free. Any defect fixed at zero cost.
Month 4 – Month 12
Service Free
Labour & service charges waived. Only pay for parts if replaced.
After 12 Months
Standard Rates
Competitive service rates apply. Trusted service always available.
Want complete coverage for longer?
Upgrade to our flexible 6-Month Complete Warranty (+₹1,900) or premium 1-Year Complete Warranty (+₹3,800) during specs customization to get both parts and service covered 100% free for the entire duration.
What Is Not Covered
How to Claim Warranty
- 01
Contact Us
Call or WhatsApp us at +91 8410617268 or email ravikartikcomputers@gmail.com with your order details.
- 02
Bring the Laptop
Visit our store at Kartik Computers, Shanti Dham Complex, Mau Road, Khandari, Agra with your purchase receipt.
- 03
Diagnosis
Our technicians will inspect the device and confirm if the issue falls under warranty coverage — free of charge.
- 04
Repair / Replacement
We will repair or replace the defective component at no labour cost (parts cost may apply after 3 months).
Have a Warranty Query?
Our team is available 7 days a week to help you with any concerns.